WhatsApp chat button
A floating WhatsApp button on every page of your store. On a product page, the chat opens asking about that product.
Linen Wrap Dress
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The button sits in the corner of every page. On a product page, the chat opens already asking about that product — the size they picked included.
A shopper with a question about size or delivery will ask it if asking is one tap away. The WhatsApp button is a round WhatsApp-green button in the corner of every page of your store; tapping it opens a chat with your store's WhatsApp number, and the chat lands in your Inbox like any other.
Turning it on
It's a Shopify theme app embed — no code, no theme edits — and its card is on the Connection page.
- Open Connection → WhatsApp button on your store
The card checks your published theme and says whether the button is live: "The WhatsApp button is live on your published theme.", or that it isn't on your theme yet.
- Press "Turn on in theme editor"
Shopify's theme editor opens on a product page, with the WhatsApp button embed under App embeds.
- Switch it on and save
Back in Wapify, the card reads as live.
The card also shows the number chats go to — "Chats land in your Inbox, like any other message to your number."
App embeds are per theme. If you switch themes, turn the button on again in the new one.
Settings
Two, both on the app embed in the theme editor:
| Setting | Default | What it does |
|---|---|---|
| Position | Bottom right | Bottom right or Bottom left. |
| Distance from the bottom | 20 px | 8 to 120 px. Raise it if the button covers a sticky Add to cart bar or another chat button. |
The button takes WhatsApp's own green and logo; there's no colour or text to set.
What the shopper gets
- On a product page, the chat opens with a message ready to send: "Hi! I have a question about this product:", the product's name — with the size or colour they've picked — and its link. In Arabic: مرحباً! عندي سؤال عن هذا المنتج:
- Anywhere else, the chat opens empty.
- On a phone, it opens the WhatsApp app; on a computer, WhatsApp Web in a new tab.
The shopper still has to press send — nothing reaches you until they do. When they do, it's a chat like any other in your Inbox, and if the AI Agent is on, it answers there too.
When there's no number
The button stays hidden on your store until your WhatsApp number is connected, and the Connection card says so. If the number is disconnected later, it hides again until you reconnect. In the theme editor it always shows, so you can see where it sits.