Your own WhatsApp number

Connect your own WhatsApp Business Account through Meta Embedded Signup for fully branded sending, on any plan.

WhatsApp Business

+20 100 000 0000 · My Store

Connected

QualityGreen

Limit1,000 / 24h

Templates34 approved

✓ Unlimited messages on Pro ✓ Campaigns with no 10-recipient cap ✓ Your own sender name and number ✓ Editable template wording

A connected own number. Quality rating and sending limit are read live from Meta, not from what Wapify last saved.

FreeBasicGrowthProEvery plan can connect its own WhatsApp number. Your plan's monthly message allowance applies to what you send from it, exactly as on the shared number — except on Pro, where own-number sending is unlimited.

Connecting your own WhatsApp Business Account moves sending onto your number, with your own business name, logo and branding. Meta bills you directly for the messages. On Pro, Wapify stops counting them entirely; on every other plan they draw on the same monthly allowance as the shared number. Campaigns lose the shared number's 10-recipient cap: each recipient uses one marketing message instead.

Before you start

A Meta Business account. If you already run a Facebook Page for the store, you almost certainly have one.
A phone number that is free. It must not currently be registered to a personal WhatsApp account or the WhatsApp Business app. If it is, delete that account first — a number can only live in one place.
The ability to receive a code on that number, by SMS or voice call.
A payment method on your Meta account. Meta charges you per conversation, so sending stops if there's nothing to bill.

A landline works, if it can take a voice call — Meta will read the verification code aloud. Many stores use a dedicated number rather than the one staff answer personally.

Connect it

Open Channels and press "Connect via Meta"
On the Your own WhatsApp number card.
Complete Meta's Embedded Signup
A popup from Meta — not from Wapify — walks you through signing into Facebook, choosing or creating a WhatsApp Business Account, entering your business details, and adding the phone number. Wapify never sees your Facebook password.
Verify the number
Meta sends a code by SMS or voice call. Enter it in the popup.
Let Wapify finish activation
Verification alone doesn't make a number able to send — it still has to be registered for the API. Wapify does this for you. If you see "Meta has verified this number, but it still needs to be activated for sending", press Finish setup; it takes a few seconds and needs nothing else from you.
Wait for templates
Wapify immediately submits every template it needs — English and Arabic, for every automation — to your new account. A banner tells you it's running in the background and that you can close the page. Most approvals land within minutes; Meta allows up to 24 hours.

The Templates page appears in the menu as soon as your number is connected. That's where you watch approval status and, later, edit wording. See Templates & Meta review.

What changes once you're connected

	Before	After
Sender	Wapify (verified)	Your business name and number
Message limits	Monthly allowance by plan	The same monthly allowance — unlimited on Pro
Who pays Meta	Wapify	You, directly
Campaign size	Up to 10 recipients	No per-campaign cap — one marketing message per recipient
Template wording	Fixed	Editable, re-reviewed by Meta
Templates page	Hidden	Visible in the menu

Sending limits and quality rating

Meta gives new numbers a starting limit — commonly 250 unique customers per 24 hours — and raises it as you send reliably to more people over time. Both your current limit and your quality rating are shown on the Channels card, read live from Meta.

GreenHigh quality. Limits increase normally.

YellowSome negative feedback. Worth reviewing what you're sending and how often.

RedSignificant negative feedback. Meta may restrict the number until quality recovers.

Quality is driven almost entirely by blocks and reports. Sending relevant messages, honouring the customer's language, and not messaging the same person repeatedly is what keeps it green.

If messages are marked sent but never delivered, quality is the first thing to check. A restricted number accepts messages and then silently fails to deliver them.

Switching, disconnecting, downgrading

Switch back to Wapify's number

One click on the Channels page. Your number stays linked but idle, your approved templates stay on your account, and automations resume on the shared number with its allowances. Switch forward again at any time — it's instant, because nothing needs re-approving.

Disconnect completely

Also on the Channels page, behind a confirmation. Wapify's access is revoked and sending falls back to the shared number. Your templates remain on your own WhatsApp Business Account — they belong to you — so reconnecting later doesn't put them through Meta review again.

If you downgrade

Your number keeps sending. Every plan includes the own number, so a downgrade never switches you back to the shared number — it only changes the counting. Downgrading from Pro, your number's messages start drawing on the new plan's monthly allowance, and campaigns spend one marketing message per recipient; returning to Pro makes it unlimited again. Your connection and approved templates are untouched.

Common problems

"This number is already registered"The number is in use by a personal WhatsApp or the WhatsApp Business app. Delete that account from the phone first (Settings → Account → Delete my account), then retry.

The code never arrivesAsk for the voice-call option instead of SMS. Some carriers filter automated SMS. Meta limits verification attempts, so wait rather than retrying rapidly.

Connected, but nothing sendsEither the number wasn't activated for sending — look for Finish setup on the Channels card — or the templates aren't approved yet. Check the Templates page.

No Instagram offeredThat's a different connection. See Messenger & Instagram.