WapifyDocs

Plans & billing

What each plan includes, monthly vs yearly, trials, upgrades and downgrades.

Free
$0Try every automation
Basic
$9.99The COD essentials
Growth Popular
$29.99All automations, higher limits
Pro Best value
$64.99Everything, plus the Inbox

Four plans, monthly or yearly. Yearly takes 15% off, charged once on your Shopify bill.

Wapify bills through Shopify, so charges appear on your normal Shopify invoice — no separate card, no separate account. The Free plan needs no card at all, and every paid plan starts with a seven-day trial.

The four plans

FreeBasicGrowthPro
Price / month$0$9.99$29.99$64.99
Yearly (15% off)—$101.90$305.90$662.90
Free trialNo card required7 days7 days7 days
Order-update messages / month (across all automations)1003001,0004,000
Marketing messages / month (across all automations)10—100200
COD Confirmation✓✓✓✓
Fulfillment✓✓✓✓
Thank You✓—✓✓
InstaPay deposit (Egypt only)✓—✓✓
Cancellation reasons✓✓✓✓
Ask for review✓—✓✓
Upsell✓—✓✓
Back in Stock✓—✓✓
Abandoned Cart✓—✓✓
Follow-up reminders——✓✓
Revenue reporting✓—✓✓
Your own WhatsApp number, business name, logo & branding (same allowance as the shared number, below Pro)✓✓✓✓ (unlimited sending)
Campaigns (10 recipients on the shared number)✓——✓
Inbox — replyingLimited access — 100 conversations / monthLimited access — 100 conversations / monthLimited access — 100 conversations / month✓
Inbox AI — reply suggestions, order building, order matching10 uses / month each10 uses / month each10 uses / month each✓

The Inbox itself is visible on every plan — you can open it, read chats and see customer profiles. On Free, Basic and Growth you can also reply, on a limited allowance: 100 conversations a month (a chat counts once there's activity in it that month; replying again inside it is free) and 10 runs a month of each AI action. Pro is unlimited.

Which plan fits

FreeTry everything. All nine automations sharing a small allowance, limited access to the Inbox and its AI, plus campaigns to 10 people and revenue reporting. Enough to see whether WhatsApp works for your store before paying anything.
BasicDeliberately COD-focused: COD Confirmation, Fulfillment and Cancellation reasons, with 300 messages a month. Right for a store whose whole problem is confirming cash-on-delivery orders.
GrowthAll nine automations, follow-up reminders, 1,000 order updates and 100 marketing messages. The usual home for a store doing real volume.
ProEverything, plus the unlimited Inbox, campaigns, and unlimited sending on your own WhatsApp number. On Wapify's shared number it has the biggest allowances: 4,000 order updates and 200 marketing messages a month.

Every plan, Free included, can send from your own WhatsApp number with your own business name, logo and branding. Below Pro it doesn't change your allowance: messages from your own number count against the same monthly limits as the shared number's. On Pro they aren't counted at all. Either way Meta bills you for them directly. See Your own WhatsApp number.

Two features are on Free and Pro but not the middle plans: campaigns and, for revenue reporting, Basic is the exception. That's deliberate — Free is a taste of everything, and the middle plans are shaped around what each is actually for.

Monthly or yearly

Yearly takes 15% off and is charged once, as a single annual subscription on your Shopify bill. The plans page shows both the annual figure and its monthly equivalent, so you can compare like with like:

PlanMonthlyYearlyEffective / month
Basic$9.99$101.90$8.49
Growth$29.99$305.90$25.49
Pro$64.99$662.90$55.24

Message allowances are monthly on both cycles — a yearly subscription gets the same monthly buckets, refreshed on the same anniversary.

Trials

Every paid plan starts with a 7-day free trial, cancellable at any time. During the trial you have the plan's full features and allowances. Free needs no trial and no card — it's simply the plan you're on until you choose another.

Upgrading and downgrading

Upgrading

Takes effect immediately. New automations unlock, allowances rise, and any settings you'd configured on a locked automation are already there waiting.

Downgrading

Also immediate, and nothing is deleted. Automations not in the new plan stop sending and show as locked, keeping their settings. Your data — chats, reviews, logs, campaigns — stays exactly as it is.

Your own WhatsApp number isn't affected by a plan change — every plan includes it, so it keeps sending after a downgrade. What changes is the counting: downgrading from Pro, its messages start counting against the new plan's monthly allowance. Returning to Pro makes sending unlimited again immediately.

Downgrading to Free

Cancels your subscription. Wapify confirms first, because it also drops your allowances to the Free tier.

Billing questions

Where do I pay?Charges appear on your regular Shopify invoice. Wapify never asks for card details.
Can I cancel anytime?Yes, from the Plans page. Uninstalling the app also cancels the subscription.
What if I go over my allowance?Sending in that category pauses until the next cycle. Nothing is charged for overage, and nothing is sent that you didn't pay for. See Message limits.
Does my own number cost extra?Not to Wapify. Meta bills you directly per conversation, at their published rates for your market.
Do unused messages roll over?No. Each cycle starts fresh.

Usage

The Plans page shows what you've used this cycle against each allowance, and when it resets. The dashboard flags it too when a limit is close or reached.