Install the app
Add Wapify to your Shopify store, accept the permissions, and land on the setup guide.
Wapify
WhatsApp automation & Inbox for ShopifyThe install screen in Shopify. Nothing sends until you turn an automation on — installing only grants access.
Wapify installs like any other Shopify app: from the App Store listing, into your admin, in under a minute. There is no separate account to create — your Shopify store is your Wapify account.
Install it
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Open the listing
Go to Wapify on the Shopify App Store and press Install. If you're already signed into Shopify, you'll be taken straight to the permission screen for your store.
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Review the permissions and approve
Shopify lists what the app can read and change. Every permission Wapify asks for is used by a feature you can see — the table below says which. Press Install app.
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Land on the dashboard
Wapify opens inside your Shopify admin with the setup guide at the top. You're on the Free plan — no card, no trial clock.
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Follow the guide
Four steps: connect your WhatsApp, turn on an automation, send your first message, place a test order. The next few pages walk through each.
Wapify is embedded, so it always lives at Apps → Wapify inside your Shopify admin. Bookmarking that is all the "login" you'll ever need.
What each permission is for
Shopify requires apps to justify every scope they request, and App Store review rejects unused ones. Here is what Wapify asks for and why.
| Permission | Used for |
|---|---|
| Orders (read & write) | Knowing when an order is placed, paid, fulfilled or cancelled — and writing back what the customer answered on WhatsApp: order tags, risk level, cancellation reasons, and the COD orders you create from the Inbox. |
| All orders | Reading order history older than 60 days. Without it Shopify silently truncates every order read at 60 days, which would under-report your campaign audience and your analytics. |
| Checkouts | Detecting abandoned checkouts for cart recovery, including the customer's phone number and cart contents. |
| Customers | Looking up the customer profile shown beside a chat in the Inbox. |
| Products | Product titles and photos used in message images, upsell carousels and review requests. |
| Inventory | Spotting the moment a sold-out product is restocked, for Back in Stock alerts. |
| Fulfillments | Shipping and delivery events — the trigger for Fulfillment messages and for review requests sent after delivery. |
| Discounts | The discount picker in Campaigns, Upsell and Abandoned Cart reads your store's real discount codes, so an offer can only ever carry a code that actually exists. |
| Shipping | Delivery zones and rates, used when you create a COD order from a chat so the shipping fee and governorate are right. |
| Themes | Checking whether the back-in-stock widget and reviews blocks are switched on in your published theme, so the app can tell you when they aren't. |
Protected customer data
Shopify treats customer names, phone numbers and addresses as protected data. Wapify is approved for it — that approval is what allows an order webhook to carry the phone number the message is sent to. If order webhooks ever arrive without a customer name or phone, that approval is the first thing to check.
What happens the moment you install
A few things run in the background so the app is useful immediately, none of which send anything to customers:
- Webhooks are registered with Shopify for orders, checkouts, fulfillments and inventory.
- Your store profile syncs — name, currency, timezone and country. Currency drives the amounts shown in message previews; timezone drives quiet hours.
- Your order history is swept, so Campaigns can count an audience and Analytics has something to compare against on day one.
- Draft templates are seeded for your account, ready to be used on Wapify's number or submitted to your own.
No message is sent until you enable an automation. Every automation ships switched off. Installing Wapify never messages a customer on its own.
Uninstalling
Remove the app from Settings → Apps and sales channels in Shopify. Sending stops immediately and any active subscription is cancelled by Shopify. Your data is retained for a short period so a reinstall can pick up where you left off, and is deleted after that in line with Shopify's data-retention requirements — you can also request deletion directly through the data deletion page.
If you had connected your own WhatsApp number, the templates you submitted stay on your WhatsApp Business Account. Reconnecting later doesn't put them back through Meta review.