Wapify's shared number
The zero-setup option: a verified WhatsApp Business sender with pre-approved templates and monthly message limits.
On the shared number the sender is Wapify, with Meta's verified tick — and your store's name is in the first line of every message.
Wapify's shared number is a verified WhatsApp Business sender that Wapify owns and every store can send through. It is the default on install and requires nothing from you: no Meta account, no phone number, no template submissions, no waiting for review.
What you get
- A verified sender. Customers see "Wapify" with the blue verified tick, which is a stronger trust signal than an unverified unknown number.
- Every template already approved. All the wording Wapify needs — in English and Arabic — is live on the number before you install. Turning on an automation is genuinely the only step.
- Instant start. Enable COD Confirmation and the next COD order gets a message. There is no review queue between you and your first send.
- Replies still reach you. Customers who answer land in your Inbox, and their button taps still tag your Shopify orders.
The trade-offs
Monthly message allowance
Messages on the shared number cost Wapify money on Meta's side, so each plan includes a monthly allowance, split into two independent buckets:
| Plan | Order updates / month | Marketing / month |
|---|---|---|
| Free | 100 | 10 |
| Basic | 500 | — |
| Growth | 1,500 | 100 |
| Pro | 4,000 | 200 |
Both buckets are pooled across all automations and manual Inbox template sends. Failed messages never count. Full detail on Message limits.
The sender name is Wapify, not your store
Customers see Wapify as the contact. Your store name appears prominently inside every message — usually in the first two lines — so nobody is left wondering who's writing, but the number in their phone won't be yours.
Fixed message wording
Because the templates are shared by every store on the number, their wording is fixed: Meta approved that exact text, and it can't be per-store. What you can change is everything the settings control — the language, the delays, whether the return policy line appears, whether package inspection is allowed, which discount code is attached.
There is one real exception. The COD confirmation's Additional Information setting lets you add your own paragraph and a support button to the confirmation message. That creates a custom template under your store, which goes to Meta for review like any other. See COD Confirmation.
Campaigns are capped at 10 recipients
A campaign on the shared number reaches at most 10 customers — enough to try the feature and see what it produces, not enough to run a real broadcast. Campaigns to a full audience need your own number.
Shared, but not mixed
"Shared" refers to the sending number, not to your data. Your customers, your chats, your orders and your reviews are yours alone; no other store can see them, and Wapify never messages your customers on another store's behalf.
What is genuinely shared is the number's reputation with Meta. If messages from the number get blocked or reported often, its quality rating falls for everyone on it. That is why Wapify enforces rules you can't switch off — most visibly quiet hours, which stop automated messages landing between 02:00 and 11:00 in your store's timezone.
It's also why marketing allowances are small even on the top plan. A marketing message costs many times what an order update costs, and it's the category customers report.
When to move to your own number
The shared number stops being the right choice when any of these becomes true:
- You're regularly hitting a monthly allowance.
- You want your own brand as the sender.
- You want to run campaigns to more than 10 people.
- You want to change the wording of the automated messages.
Moving is a single connect flow on the Channels page and doesn't interrupt anything already running. See Your own WhatsApp number.
Switching back
If you've connected your own number and switch back to Wapify's, your automations resume on the shared number and its allowances apply again. Messages keep sending — they just stop coming from your number. Your own WhatsApp account stays linked but idle, and your approved templates stay on it, so switching forward again is instant.