Install on ShopifyInstall
AI Agent and InboxNew in

An AI Agent for your customers, and one inbox for your team.

The AI Agent answers WhatsApp, Instagram and Messenger by itself, from your store’s information and live stock. When a chat needs a person, it lands in your inbox with the customer’s orders beside it.

Available on theShopify App StoreHow the AI Agent works
AI AgentNew in

Answers your customers by itself, day and night.

Wapify/Inbox
Sara Ahmed+20 10 •••• 4821
Active sessionHuman needed
TODAY
Replied to your storyHM? 😍13:58
Classic Tote: 1,240 EGP 🤍 In stock in Beige and Black.
View product
13:58
✨ AI Agent
Beige please, cash on delivery to 12 Nile St, Sheikh Zayed14:03
Classic Tote · Beige, 1,300 EGP with delivery, cash on delivery. Shall I confirm it?14:03
✨ AI Agent
Yes, confirm it ✅14:06
The AI Agent handed this chat to youOrder confirmed — create it: Classic Tote · Beige × 1
Hand back to AI
Suggest replies ˅Templates ˅Quick replies ˅Send a product ˅
☺Type a message…
  • Knows your storeReads your website, files and notes. Prices and stock come live from Shopify.
  • Writes like your teamLearns your voice from your replies, in Arabic, English or Franco.
  • Sends products, takes ordersAnswers “HM?” with the price and a product card, then collects the order for you.
  • Knows when to hand overComplaints, payments and anything it doesn’t know are marked Human needed.
  • One inbox for the restWhatsApp, Instagram and Messenger, with each customer’s orders beside the chat.
  • Test it before it talksTry it in a test chat, or on your own WhatsApp number, before customers.

The AI Agent answers customers on the AI plan. Every plan can set it up and preview its replies. See plans

How the AI Agent works

It reads the whole picture before it answers.

1A message arrives

On WhatsApp, Instagram or Messenger, in Arabic, English or Franco.

Replied to your storyHM? 😍
2It reads everything

The chat, the photo or story, the customer’s orders, your live stock and your store’s information.

Story · Classic ToteBeige · 14 in stockDelivery to Giza · 60 EGP
3It answers, or hands over

A reply in your voice with a product card, or Human needed for your team. It never guesses a price or a policy.

✨ AI AgentHuman needed

Rather approve every reply yourself? Leave the agent off. The inbox AI suggests the next step and a reply, and you send it.

Everything in the AI Agent and inbox

Built for the way stores answer chats.

Answers from what you know

Your website, files and notes, with products, prices and stock read live from Shopify.

Your hand-over rules

Pick what goes to your team: returns, discounts, complaints, wholesale and more.

One gentle follow-up

When a customer goes quiet, inside WhatsApp’s 24-hour window, never twice.

Orders and the waitlist

Collects the order for your team, or creates it in Shopify. Sold out? It offers the waitlist.

AI labels and next step

Lead, Support, Delivery and Stock questions on every chat, and a COD order drafted from the chat.

Finds their order

Even on Instagram, from a name, phone or order number in the chat.

Filters and saved views

Filter by label, channel, location and more, and save the views you use every day.

Team inbox

Invite staff by WhatsApp. They answer from any phone, with notifications, no Shopify account needed.

Arabic and English

The agent, the inbox and the suggested replies all work in both.

Put your store’s WhatsApp on autopilot.

Install free, connect your WhatsApp number, and turn on your first automation.

Available on theShopify App Store Talk to us on WhatsApp