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AI Inbox

One inbox, every channel, and an AI that knows the order.

WhatsApp, Instagram and Messenger in one live inbox inside Shopify, with the customer’s orders beside every chat and an AI that reads both.

AI inbox

Every chat in one place, already sorted.

Wapify/Inbox
Sara Ahmed+20 10 •••• 4821
Active sessionLead · ready to order
TODAY
Hi! Is the Classic Tote still available? 😍13:58
Yes, in Beige and Black 🤍14:00 ✓✓
I’ll take the beige one. Cash on delivery to Giza, please14:02
AI next stepWaiting on you

Sara wants the Classic Tote in Beige, paid on delivery to Giza. It’s in stock, 14 left.

Create orderSend “Classic Tote”Copy to message box
Suggest replies ˅Templates ˅Quick replies ˅Send a product ˅
☺Type a message…
  • Orders beside the chatDelivery status, COD reply and total, live from Shopify.
  • Create order from chatThe AI drafts the COD order. You check and create it.
  • Finds their orderEven on Instagram, from a name, phone or order number.
  • Team inboxStaff answer from any phone, without a Shopify login.
How the AI works

It reads the whole picture before it suggests anything.

1A message arrives

On WhatsApp, Instagram or Messenger, in Arabic or English.

Is the beige tote back? I want it cash on delivery
2The AI reads everything

The chat, the customer’s past orders, and your live stock and prices.

Chat · 6 messages2 past ordersClassic Tote · 14 in stock
3You approve

A label, a next step and a ready reply. Nothing goes out on its own.

Lead · ready to orderCreate order
Everything in the inbox

Built for the way stores answer chats.

AI labels

Lead, Support, Delivery question, Stock question and Converted, on every chat.

AI next step

The best move for each chat, from sending a product to creating the order.

Create order from chat

Products, variants, address and shipping rate filled in from the conversation.

Finds their order

Even on Instagram, from a name, phone or order number in the chat.

Quick replies and products

Save answers you send often, or send a product card with its price.

24-hour window

See when a free reply works and when WhatsApp needs a template.

Team inbox

Invite staff by WhatsApp. They sign in from any phone, no Shopify account needed.

Notifications

New chats reach your team’s phones, even when the app is closed.

Arabic and English

The inbox, the AI and the suggested replies work in both languages.

Put your store’s WhatsApp on autopilot.

Install free, pick a number, and your first automation is live in minutes.