orders/create
COD Confirmation
Sent the moment a cash-on-delivery order comes in. The customer taps Confirm or Cancel, and the order is tagged in Shopify.
Order #1042 requires confirmation before shipping.
ConfirmCancel
Automations
Ten automations that run on real Shopify events.
Each one watches a Shopify event and sends an approved WhatsApp message in your customer’s language. Turn on one, or all ten.
- 10automations, all on the Free plan to try
- EN · ARone switch changes every message
- 0templates to write. Wapify submits them to Meta for you
The full list
What each one does, and when.
orders/paid
Thank You
A short thank-you for orders paid online, in POS or from a draft. COD orders are skipped, so nobody gets two messages.
Thank you for your order #1042. We’re glad you chose us 🙏
Order Details
fulfillments/create
Fulfillment
A shipping update with the courier, a tracking button and a delivery date that skips your days off.
📦 Shipped via Bosta.
📅 Expected: Thu 25 – Sat 27 Sep
📅 Expected: Thu 25 – Sat 27 Sep
Track My Order
COD confirmed
InstaPay deposit
In Egypt, ask for part of the payment after the customer confirms. Mark it received and the order is discounted.
Please pay a deposit of 250 EGP to reserve order #1042.
Pay with InstaPay
Payment depositInstaPay depositA deposit after COD confirmationdelivered
Review request
One request per delivered product, with its photo. Reviews land in your Feedback Center and on your storefront.
💬 How was your Classic Tote?
Share Your Feedback
cancelled after shipping
Cancellation reasons
A short survey per product when an order is cancelled after shipping, so you learn what went wrong.
Tell us what happened with City Runner. It takes 10 seconds 🙏
Share Feedback
confirmed, paid or delivered
Upsell
Related picks from your catalog, sent as a carousel after the order you choose.
We handpicked a few favorites for you 👇
Shop Now
inventory restocked
Back in Stock
A Notify me button on sold-out products. Everyone on the list hears the moment it restocks.
🔥 Everyday Pouch is back in stock!
Shop Now
checkout abandoned
Abandoned Cart
A reminder with the cart and an optional discount code, plus a follow-up if they still don’t buy.
You left something in your cart 🛒 Here’s 15% off.
Complete My Order
storefront signup
Welcome Popup
A popup on your store collects WhatsApp numbers and sends a welcome code right away.
Welcome to Olea 👋 Your code is WELCOME10.
Shop now
Order updates
One message for every moment of the order.
1Order placed
Confirm before you ship
The buyer taps Confirm or Cancel. No calls, and a reminder if they don’t answer.
2Fulfilled
Tell them when it arrives
A shipping update with the courier, a tracking button and a real delivery date that skips your days off.
3Delivered
Send a review request
One request per product, with its photo. Reviews land in your Feedback Center and on your storefront.
4Cancelled after shipping
Learn why
A short survey per product tells you what went wrong, so the next order doesn’t.
More sales
Four quiet ways back to your store.
On your storefront
Welcome popup
Get 10% off
Join us on WhatsApp and we’ll send your code right away.🇪🇬 +20 10 1234 5678
Send me my code
Collects WhatsApp numbers and sends the discount code at once.
On a sold-out product
Back in stock
Everyday PouchSold out
Notify me when available
Shoppers join the list. They hear the moment it restocks.
After a cart is left
Abandoned cart
You left something special in your cart at Olea! 🛒
🛍️ Classic Tote
Here’s 15% off to finish it.SAVE15 · Copy code
🛍️ Classic Tote
Here’s 15% off to finish it.SAVE15 · Copy code
A reminder with the cart, and a code if you want one.
After the first order
Upsell
We handpicked a few favorites 👇
City RunnerShop Now
Amber LampShop Now
Related picks as a carousel, from your own catalog.
COD protection
Know who you’re shipping to before the parcel leaves.
City RunnerSize 42 · × 11,890 EGP
Shipping60 EGP
Total · Cash on delivery1,950 EGP
Notes 
Added by Wapify
Added by Wapify
According to Bosta, 3 out of 10 orders (30%) were delivered to this customer, across all stores shipping with Bosta.
🔁 Possible duplicate order. The same customer ordered the same items in #1039, which has not shipped yet.
Customer
Omar Adel+20 11 •••• 2290
Tags
Risk
High riskNo reply after 24 hours
- One-tap confirmationConfirm or Cancel on WhatsApp, a reminder if there’s no answer, and the order tagged either way.
- Acceptance rateBosta’s record of how often the buyer took their parcels, across every store that ships with Bosta. On Growth and Pro.
- Duplicate ordersSame customer, same items, first order not shipped yet: flagged while you can still stop it.
- Full addressShort addresses get a follow-up asking for the full one, written back to the order.
- InstaPay depositIn Egypt, ask for a deposit after Confirm. The courier collects only the balance.
Acceptance rateGrowth plan
Know who refuses parcels before you ship.
Omar Adel+20 11 •••• 2290
3 of 10parcels delivered, across all stores shipping with Bosta
- 🚫 Low Acceptancebelow 40%
- ⚠️ Medium Acceptance40–70%
- ✅ High Acceptanceabove 70%
Order note, added by WapifyAccording to Bosta, 3 out of 10 orders (30%) were delivered to this customer, across all stores shipping with Bosta.
- Bosta’s own recordEvery parcel Bosta delivered to this number, or brought back, from every store that ships with Bosta. Not just yours.
- On every new orderA tag you can filter your Orders by, and a note if you want one. You choose for each level.
- Next to the chatThe same record shows in the Inbox, before you reply.
- Ready in a minutePaste your Bosta API key in COD Confirmation. There is nothing to install.
Included in the Growth and Pro plans. You need a Bosta account. See plans
Manual sends
Or send any of them in bulk.
Select orders in Shopify, open the ⋯ menu, and send a COD confirmation, shipping update or review request to all of them at once.
- Right from the Orders pageNo export, no copy and paste. The action sits in Shopify’s own bulk menu.
- No double messagesCustomers who already got the message are skipped unless you say otherwise.
#1041Sara AhmedUnfulfilled
#1042Omar AdelUnfulfilled
#1043Mona KhaledUnfulfilled
#1044Rami HassanFulfilled
More actionsSend COD confirmationSend shipping updateSend review request
Send COD confirmationSend shipping updateSend review requestPut your store’s WhatsApp on autopilot.
Install free, connect your WhatsApp number, and turn on your first automation.